Shipping policy

You deserve the best, and so does our product. That’s why we’ve worked to determine the best, most efficient shipping methods to get you the goods. We are a small business and you are emailing a real person. Kindness begets kindness y’all.

Scout ships through our in-house delivery team, or occasionally through a trusted third-party shipper. Delivery time to most locations within the US is one to four weeks depending on the distance from our warehouse in Dallas, TX.

The delivery team will unpack and move your order to the nearest indoor location (entryway, hallway, etc.) and dispose of all packaging. It is the buyer or receiver’s responsibility to inspect upon delivery, and to refuse receipt of any items in unsatisfactory condition. All custom orders and pre-order delivery time frames begin after the piece is complete or in stock at our warehouse.